Privacy Policy

Effective Date: 1/1/2026

Welcome to It Came From Hell (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from itcamefromhell.com.

1. Information We Collect

a. Information You Provide

When you make a purchase or interact with the Site, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Payment details (processed securely via third-party providers)

We do not store full payment card information. Payments are processed through secure third-party services (e.g., Stripe, Square, PayPal, or Afterpay)

b. Account Information (If Enabled)

If account login features are introduced, we may collect:

  • Username

  • Password (encrypted)

  • Order history and preferences

You are responsible for maintaining the confidentiality of your login credentials.

c. Automatically Collected Information

Our hosting platform may automatically collect:

  • IP address

  • Browser/device information

  • Pages visited and usage data

This data is used for analytics and improving site performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about purchases, shipping, and support

  • Provide customer service

  • Improve website functionality and user experience

  • Prevent fraud and ensure transaction security

  • Manage user accounts (if enabled)

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Enable shopping cart functionality

  • Remember user preferences

  • Analyze site traffic

You can disable cookies in your browser settings, but some features of the Site may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., USPS, UPS, FedEx)

  • Hosting and ecommerce platform providers

  • Service providers necessary to operate the Site

We may also disclose information if required by law.

5. Third-Party Services

Third-party providers we use have their own privacy policies governing how they handle your information. We recommend reviewing those policies.

6. Data Security

We implement reasonable safeguards to protect your information. However, no online transmission is completely secure.

7. Your Rights (California Residents)

If you are a California resident, you have the right to:

  • Request access to your personal information

  • Request deletion of your data

  • Request details about how your data is used

To make a request, contact: [info@itcamefromhell.com]

We do not sell personal information.

8. Data Retention

We retain order and customer information as necessary to:

  • Fulfill transactions

  • Maintain business and tax records

  • Comply with legal obligations

9. Children’s Privacy

This Site is not intended for individuals under 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with a revised effective date.

11. Contact

Email: [info@itcamefromhell.com]
Business Name: It Came From Hell

Terms of Service

Effective Date: 1/1/2026

Welcome to It Came From Hell (“Company,” “we,” “our,” or “us”). By accessing or purchasing from itcamefromhell.com (the “Site”), you agree to the following Terms of Service.

1. Use of the Site

You agree to use this Site for lawful purposes only and not to misuse, disrupt, or attempt to gain unauthorized access to any part of the Site.

2. Products & Availability

All products are handmade and may vary slightly in color, texture, and appearance. These variations are part of the nature of handcrafted art.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities

  • Refuse service or cancel orders at our discretion

3. Pricing & Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to change pricing at any time. Payment must be completed at checkout through our secure payment providers.

4. Order Processing & Shipping

Orders are processed within [insert timeframe, e.g., 3–7 business days] unless otherwise noted.

Shipping times may vary depending on location and carrier. We are not responsible for delays caused by shipping carriers.

Customers are responsible for providing accurate shipping information.

5. Returns & Exchanges

Due to the handmade nature of our products, all sales are:

  • Final sale, unless the item arrives damaged or defective

If your item arrives damaged:

  • Contact us within 3 days

  • Provide photos of the item and packaging

We will offer a replacement or refund at our discretion.

6. Intellectual Property

All content on this Site—including images, designs, product concepts, and branding—is the property of It Came From Hell and may not be copied, reproduced, or used without permission.

7. User Accounts

If accounts are created:

  • You are responsible for maintaining the confidentiality of your login credentials

  • You agree to provide accurate information

  • We reserve the right to terminate accounts at our discretion

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect or incidental damages

  • Losses resulting from use of the Site or products

All products are used at your own risk.

9. Indemnification

You agree to indemnify and hold harmless It Came From Hell from any claims arising from your use of the Site or violation of these terms.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of those changes.

12. Contact

Email: [Info@itcamefromhell.com]
Business Name: It Came From Hell